Overview
Organisations are increasingly recognising the material impact of people-related risks, from mental health and burnout to safety incidents and human-error-related cyber exposure. These risks do more than affect individual wellbeing; they drive significant financial, cultural, and operational consequences. Strengthening workforce strategy is essential to mitigating these challenges and building true organisational resilience.
In this session, Adam Hall and Genevieve Pitkeathly explore how employee experience directly influences productivity, behaviour, and risk exposure. Our speakers introduce the WTW High Performance Employee Experience (HPEX) framework and our Integrated People Risk solutions, demonstrating how factors such as leadership, wellbeing, work design, and rewards can either reduce or heighten organisational risk.
Key takeaways
- Quantifying the impact of people risk: Mental health-related absenteeism, productivity loss, burnout, and safety incidents translate into billions in avoidable costs. Understand the factors influencing performance, risk and cost.
- Employee experience as a compliance and performance engine: Culture, leadership, wellbeing, and inclusion are the core drivers of how our people perform and behave; they impact performance and risk.
- Closing the experience gap: Ineffective work design, limited support, and unclear expectations not only increase psychosocial hazards and turnover; they also increase a range of risk exposures. Identifying these gaps is the first step toward reducing exposure.
- The power of an integrated model: Understanding and designing the experience of purpose, people, work, and total rewards enables the ability to identify, quantify, and address the most critical risks with precision.
- Building resilience for the future: Improving wellbeing, capability, and work quality does more than reduce cost. It empowers higher, more sustainable performance and a more resilient workforce.
We invite you to watch the replay by completing the form on this page. Together, we can explore how WTW’s solutions can support your organisation.
