Although at times considered the purview of risk management and financial leadership, it is essential for the clinical risk management team as a whole to have awareness of what it takes to insure an organization. These webinars (many providing CEUs) serve as an insightful and supportive resource for risk management professionals, offering practical guidance and strategies to strengthen organizational resilience.
Who should attend: This program is appropriate for all members of the healthcare and senior living risk management team, managers and other professional members of the organization who are involved in partnering with risk management and working to improved patient safety.
Please find session details below. Links to access our past recordings will be added as they become available.
- Medical Gaslighting: The Silent Threat to Patient Safety
- Implementing Effective Chaperone Programs in Healthcare Settings
- Tales from the Risk Hotline: Real Calls, Real Lessons, Real Liability Risks
- The Quiet Revolution: How One Hospital Took on Workplace Violence
Session 1: Medical Gaslighting: The Silent Threat to Patient Safety
January 29, 2026
Each year, the Emergency Care Research Institute (ECRI) identifies the most pressing threats to patient safety. In 2025, the dismissal of patients, family and caregivers, commonly referred to as medical gaslighting, topped the list. Explore the clinical, emotional and systemic impacts of medical gaslighting, a behavior that invalidates genuine patient symptoms and contributes to misdiagnosis, delayed treatment and healthcare inequities.
Session 2: Implementing Effective Chaperone Programs in Healthcare Settings
February 5, 2026
Chaperone programs play a vital role in protecting patients and providers during sensitive care. Learn more about key policies, training elements, documentation standards and strategies that support dignity, safety and consistent compliance.
Session 3: Tales from the Risk Hotline: Real Calls, Real Lessons, Real Liability Risks
May 7, 2026
Every medical malpractice call tells a powerful story—with lessons that can prevent the next crisis. Join industry veterans as they unpack real-life cases, revealing emerging claim trends, common breakdowns and practical strategies to reduce risk, strengthen communication and enhance patient safety.
Session 4: The Quiet Revolution: How One Hospital Took on Workplace Violence
May 28, 2026
Workplace violence remains a growing challenge in healthcare. Join this case‑study webinar to learn how one hospital built a proactive, multidisciplinary prevention program—covering policy, training, incident response and culture—to reduce risk, protect staff and strengthen organizational resilience.
